Penny Rumford, UK product specialist manager for the Electrolux brands, has celebrated 30 years of service with AEG, Electrolux and Zanussi.
Having begun her career as the AEG home economist in 1985, Rumford now manages promotion of the three Electrolux brands through product training and demonstrations.
“Penny’s dedication, expert knowledge, experience and passion for our brands is infectious,” said Electrolux UK and IE national training manager Raymond Laidlaw. “Her dedication and commitment is flawless; she is a special asset to the company.”
In a Q&A on the Electrolux site, Rumford revealed that the biggest change in training she has seen in her 30-year career is that so much now is electronically driven. “From a business perspective, the challenge is much greater today as the consumer has access to much more information, therefore the retailer is challenged and wants more information and, in turn, as a trainer I need more in-depth information,” she said.